Retail Experience Ambassador

2 weeks ago

Western Australia beBeeCustomerService Full time $45,000 - $65,000
Job Overview

We strive for an inclusive environment, valuing our customers and team members. We foster individuality, teamwork, authenticity, adaptability, and a commitment to excellence.

The Role

This role is key to delivering exceptional customer experiences during peak seasons. You will ensure high customer satisfaction through outstanding product knowledge, service, and problem-solving skills.

Responsibilities
  • Provide a superior customer experience for each person visiting the store.
  • Maintain store operations to ensure timely openings for customers.
  • Manage stock effectively, optimize sales, and maintain a clean store environment.
  • Collaborate with colleagues to maintain high standards of store presentation.
  • Demonstrate in-depth product knowledge and research product features and benefits.
  • Recommend and assist customers in locating products based on their needs or preferences.
  • Support the leadership team with assigned tasks.
Qualifications
  • Prior customer-service experience is advantageous.
  • A strong focus on delivering excellent customer service is essential.
  • Ability to work efficiently in fast-paced environments and handle multiple tasks.
  • An energetic and enthusiastic approach to store operations and interactions with customers.

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