Technology Solutions Specialist

7 days ago

Canberra, ACT, Australia Kirra Services Full time
Job Description

Job Title: Technology Solutions Specialist

Job Summary:

Kirra Services is seeking a highly motivated and detail-oriented Technology Solutions Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support across a broad range of platforms and systems, including Cloud and on-premises platforms.

Key Responsibilities:

  • Provide technical support across a broad range of platforms and systems, including Cloud and on-premises platforms.
  • Work autonomously to manage effective implementation of major technology changes, ensuring the approach integrates with standard practices and appropriate consultation with stakeholders.
  • Proactively and professionally communicate with key business and external partner stakeholders.
  • Troubleshoot complex technical issues, consulting with colleagues to develop agreed resolutions.
  • Monitor and maintain technology environment resilience and control measures (including system changes), ensuring that typical system changes do not diminish the technology environment information security or service resilience standards.
  • Support project managers to develop Dev Ops work breakdown structures and schedules.
  • Assist in the delivery of quality advice and reporting on relevant issues to senior management.

Requirements:

  • Tertiary qualifications and/or substantial technology experience and skills across a broad range of digital enterprise platforms, including:
  • Azure, O365, ADFS, Azure AAD and modern authentication (SAML, OIDC), SSO (Single Sign On) technologies, VMware ESX, Microsoft Windows Server.
  • SQL and Power Shell scripting, SCCM packaging, server/application patching and VMWare Management.
  • Deploying and managing digital certificates and certificate authorities.
  • Web application deployment and debugging.
  • Network Management experience with Fortinet firewalls and Aruba networking.
  • Application integration leveraging APIs and automation frameworks.
  • Application Whitelisting and Vulnerability Management.
  • Analytical and troubleshooting skills.
  • Demonstrated ability to undertake self-directed work that delivers timely outcomes.
  • Strong attention to detail and the ability to develop innovative solutions, translating these into fit-for-purpose designs and approaches.
  • Experience in documenting technical systems and processes.
  • Experience supporting and implementing architectural design.
  • Strong written and oral communication skills, with the ability to communicate with influence when working with non-technical stakeholders and document processes and procedures.
  • Ability to work on both BAU and Project activities.

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