Employment Consultant

4 weeks ago


Upper Coomera, Queensland, Australia The Busy Group Full time

About the Role:

We are seeking a highly skilled and dedicated Employment Consultant to join our team at The BUSY Group. As an Employment Consultant, you will play a vital role in assisting a diverse range of clients in securing sustainable and meaningful employment.

Key Responsibilities:

  • Manage a varied and active caseload, focusing on retraining and upskilling clients
  • Forge partnerships with local employers to create employment opportunities
  • Utilize conflict resolution skills to address complex client situations
  • Meet Key Performance Indicators (KPIs) and contribute to the success of the team

What We Offer:

  • Competitive salary: Circa $67k + super + NFP salary sacrifice
  • NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
  • Access to Fitness Passport
  • Paid Parental Leave, Retail Discounts, Annual My BUSY Day Off
  • Career progression and internal opportunities
  • Training and Professional development allowance
  • Employee Assistance Program and Flare Wellbeing App
  • Monthly, FLEXI day off

About The BUSY Group:

The BUSY Group is a not-for-profit organisation with over 45 years of experience in the field. We are committed to making skills, education, and employment accessible to every person, so they can create their own world of unbounded possibilities.

Requirements:

  • Demonstrated customer service experience
  • Digitally savvy – intermediate computer skills
  • Previous administration experience
  • Ability to work under pressure and meet KPIs
  • Ability to resolve complex client situations with resilience and maturity
  • Ability to obtain a Blue Card and National Police Check

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