Employment Consultant

2 weeks ago


Upper Coomera, Queensland, Australia The Busy Group Full time

About the Role

As an Employment Consultant at The BUSY Group, you will play a vital role in helping individuals secure meaningful employment. This challenging yet rewarding position involves managing a diverse caseload, focusing on retraining and upskilling, and forging partnerships with local employers to create opportunities.

Key Responsibilities

  • Manage a varied and active caseload, working with clients to identify their strengths and areas for development
  • Develop and implement effective employment strategies to help clients achieve their goals
  • Build and maintain relationships with local employers to create job opportunities for clients
  • Work collaboratively with colleagues to ensure a high level of customer service and support

What You'll Need

  • Demonstrated customer service experience
  • Intermediate computer skills and ability to learn new systems
  • Previous administration experience
  • Ability to work under pressure and meet KPIs
  • Ability to resolve complex client situations with resilience and maturity

About The BUSY Group

The BUSY Group is a not-for-profit organisation dedicated to making skills, education, and employment accessible to everyone. We are committed to creating a diverse and inclusive workforce and encourage applications from candidates with a range of backgrounds and experiences.


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