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Regional Hospitality Manager

2 months ago

Rockhampton, Queensland, Australia Frontline Hospitality QLD Full time
About the Role

The Duty Manager is a key position within our Regional Queensland venues, responsible for the daily operations and management of the team on shift to ensure a seamless guest experience.

Key Responsibilities:

  • Lead and motivate a team to deliver exceptional customer service
  • Handle customer inquiries, feedback, and complaints with professionalism
  • Ensure compliance with Liquor and Gaming regulations
  • Manage stock control and back-of-house procedures
  • Work flexible hours, including weekends and public holidays

Requirements:

  • Proven experience in a supervisory or management role within hospitality
  • Strong leadership abilities and a hands-on approach to team management
  • RSA, RSG, RMLV, and Approved Managers License
  • Knowledge of hospitality operations and customer service principles

What We Offer:

  • Competitive salary and opportunities for career growth
  • A supportive and inclusive work environment
  • Experience the unique lifestyle and community spirit of Regional Queensland
  • Training and development programs to enhance your skills