Assistant Centre Manager
3 weeks ago
The Role
We are seeking a highly motivated and experienced Centre Manager Assistant to join our team at Belgravia Leisure. The successful candidate will be responsible for assisting and reporting directly to the Centre Manager, ensuring the smooth operation of the facility, motivating and building our team, and providing an exceptional customer experience.
Key Responsibilities
- Day-to-day management of the team
- Ensuring the team of site staff are operating effectively to deliver a safe, patron-friendly site
- Management of sales, retention, guest experience, and customer service
- Ensuring patron feedback is acted upon and reducing any negative perception communicated by patrons
- Adhering to OH&S processes and management systems provided by Belgravia and legislative regulatory standards
- Assisting and supporting the Centre Manager in the growth of the membership base at the centre
Requirements
- Management/leadership experience
- Great communication skills
- Working with Children (or equivalent)
- National Police Check
- Ability to work a mix of shifts, including mornings, afternoons, and one weekend shift
About You
We are looking for someone who is passionate about delivering exceptional customer experiences and has a strong background in management and leadership. You will be a team player who is able to build positive relationships with people and work collaboratively to achieve goals.
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