Experience Host

12 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $90,000 - $120,000
Job Description

The Guest Services Manager will be responsible for delivering exceptional customer service and creating an unforgettable experience for all guests.

This includes providing the highest level of customer service in a hosted environment, responding to and managing guest feedback, and working closely with the Front Office Team to achieve excellent results.

Key Responsibilities:
  • Deliver Exceptional Customer Service
  • Manage Guest Feedback
  • Collaborate with the Front Office Team
Requirements:
  • Passion for Delivering Exceptional Customer Service
  • Ability to Work Well Under Pressure
  • Strong Focus on Creating an Unforgettable Experience
About Us

Lancemore Mansion Hotel Werribee Park is a boutique hotel located in Melbourne, Australia. We offer 91 curated suites, conference and meeting facilities, wedding and event spaces, Joseph's restaurant and bar, a signature L.M. Spa, indoor magnesium pool and gym.

We are a family-owned company that values our people and offers career progression, generous staff discounts, company-wide incentives, and team social activities.

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