Career Acceleration Program

2 weeks ago

Sydney, New South Wales, Australia Macquarie Technology Group Full time
About Us

Macquarie Technology Group is a leading provider of innovative technology solutions. We pride ourselves on being a company that values its employees and provides a supportive and collaborative work environment.

The Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide high-quality customer service and support to clients via phone, email, and other communication channels
  • Resolve customer queries and issues in a timely and efficient manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment
  • The opportunity to work with a leading technology company and contribute to its success
  • A comprehensive rewards and recognition program to celebrate your achievements and progress
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • High school diploma or equivalent required; degree in a related field preferred
What We're Looking For
  • A motivated and customer-focused individual who is passionate about delivering exceptional customer service
  • Someone who is able to work independently and as part of a team
  • A strong communicator with excellent interpersonal skills
  • Someone who is able to adapt to changing priorities and deadlines
  • A team player who is committed to delivering results and exceeding client expectations

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