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Career Acceleration Program

2 months ago

Sydney, New South Wales, Australia Macquarie Technology Group Full time

About Us

Macquarie Telecom is a dynamic and innovative technology company that values its employees and strives to create a positive work environment. We're a mid-sized organization that punches above our weight, making a real difference in the industry.

The Opportunity

This is a 2-year Graduate Program that offers a unique chance to earn industry-recognized certifications, receive dedicated mentorship, and develop a personalized career path. You'll be part of an energized team based in our Sydney CBD office, working with cutting-edge technology and delivering exceptional customer service.

Your Ideal Skills and Experience

  • You're passionate about delivering outstanding customer service and have strong interpersonal skills.
  • You're self-motivated, enjoy contributing to a team environment, and have the ability to resolve customer queries efficiently.
  • You're collaborative, enjoy working in an innovative technology-based environment, and can build and maintain relationships with internal and external customers.

The Benefits

  • Fully-funded industry-recognized certifications to enhance your skills.
  • Regular pay increases upon completion of certifications.
  • Development opportunities in Project Management, Customer Service Management, or Sales.
  • Hands-on experience with the latest technology to boost your career.
  • Reward and recognition programs to celebrate your achievements.

A Typical Day

  • Be the first point of contact for customers, providing professional, confident, and empathetic service.
  • Process queries efficiently and effectively problem-solve to provide solutions.
  • Adhere to processes, monthly KPIs, and quality standards to deliver exceptional customer experiences.

Compensation

$55,000 - $65,000 per year, depending on experience.