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Senior ICT Systems Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeInformationTechnologist Full time $90,000 - $120,000
About the Role

The successful candidate will support the deployment and maintenance of Information and Communications Technology (ICT) systems and solutions for Defence.

Key Responsibilities:
  • Configure network settings and firewall rules for standalone devices such as laptops and mobile devices.
  • Provision mobile devices used for tactical operations, ensuring they meet security requirements.
  • Implement and harden Standard Operating Environments (SOE).
  • Provide ICT services on-site and remotely, including occasional travel to customer sites.
  • Perform technical troubleshooting and Help Desk Support services, addressing application/hardware faults and network communication issues.
  • Support software by installing patches and firmware updates.
  • Create and update relevant ICT standard operating procedures.
  • Deliver training on software support systems for internal and external customers.
  • Investigate security breaches and incidents, engaging with authorities when necessary.

Australian citizenship and eligibility for a security clearance are mandatory requirements.

Requirements:
  • Knowledge of Windows, Linux, Android operating systems, Virtual Machines, network servers, security hardening/management, firewalls, and scripting for process automation.
  • Experience in ICT administration, including management of networks, systems, and applications.
  • Proficiency in Mobile Device Management (MDM) tools and knowledge of security certificate management.
  • Ability to develop and maintain Standard Operating Procedures.
  • Strong communication and stakeholder management skills, with the ability to work independently and in teams.
  • Proven problem-solving abilities and excellent interpersonal and customer service skills.
  • Degree in engineering, IT, computer science, or related field, or a relevant technical diploma.