Patient Booking Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time

**Job Description**

We are seeking a highly skilled and customer-focused Patient Booking Specialist to join our team. As a key member of our bookings centre, you will be responsible for booking patient appointments via phone and electronic methods.

The successful candidate will have excellent communication skills, with the ability to positively interact with patients and referring doctors. They will also be able to work under pressure with conflicting priorities and meet strict deadlines.

In this role, you will deliver exceptional patient care and customer service, ensuring a values-driven, empathetic, and confidential approach to both patients and referring doctors.

Key Responsibilities:

  • Booking patient appointments via phone and electronic methods
  • Providing exceptional customer service to patients and referring doctors
  • Working under pressure with conflicting priorities and meeting strict deadlines

Required Skills and Qualifications:

  • Exceptional customer service focus
  • Ability to work under pressure with conflicting priorities and meeting strict deadlines
  • Competent data entry skills and high-level attention to detail
  • High level verbal and written communication skills

Benefits:

  • A supportive team environment
  • Attractive remuneration and benefits
  • Paid Parental Leave
  • Potential for growth
  • Commitment to professional development and education

About Us:

We are united by a shared vision: to provide diagnostic imaging services with compassion, integrity, and precision. Our commitment to this vision means we are a leading provider of community-based diagnostic imaging services.



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