Sales Experience Specialist

7 days ago

Perth, Western Australia beBeeAmbassador Full time $40,000 - $80,000

Pandora is a unique retail environment where sales colleagues craft incredible customer experiences every day. Curating hand-made jewellery to bring special moments to life.

We are seeking a results-driven, target-focused Retail Assistant to join our team on a casual basis. If you dream of engaging customers, achieving and exceeding sales goals, and making lasting impressions then this could be the perfect role for you.

**Our Brand Ambassadors**

Retail assistants are the link between our products and customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.

You'll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.

**Key Responsibilities**

- Achieve and exceed individual and store sales targets using effective selling skills; focusing on up-selling, units per transaction and average transaction value.

- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities, loves and needs.

- Learn and confidently share product knowledge to maximise sales and provide an unforgettable customer experience.

- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

- Assist with product deliveries; unloading and storing in the correct spaces in store.

- Maintain high shop floor standards; taking pride in your environment.

- Operate the till system, handling financial transactions including returns and exchanges.

**What We Look For**

We look for passionate and motivated team players. We encourage our team members to express their individuality by styling our jewellery in their own way, and sharing these ideas with our customers:

- Our retail assistants give a voice to people's loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us.

- A natural ability to see the opportunity in achieving and over-achieving sales targets.

- Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often busy.

**Our Rewards Package**

We offer a competitive hourly rate of pay. Generous employee discounts. Opportunities for development. A fun and engaging working environment, no two days will be the same.

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