Team Leader

3 weeks ago

Sydney, New South Wales, Australia Bank of Queensland Full time

About the Role

Our Capability team is seeking a highly skilled Team Leader to support BOQ Group in achieving operational excellence, customer experience, business performance, and risk/regulatory adherence across our Retail Brands.

Key Responsibilities

  • Build, embed, execute, and refine learning experiences that align with the Retail Capability Framework.
  • Create and deliver onboarding programs, upskill initiatives, performance support tools, and role transition programs.
  • Lead a small team of capability specialists, guiding and mentoring them to ensure effective implementation of learning experiences.
  • Facilitate workshops, training sessions, and other learning activities to ensure effective knowledge transfer and skill development.

About You

To be successful in this role, you will have strong information and communication design skills that facilitate effective knowledge transfer and understanding.

You will have experience in learning and development, enabling you to create impactful training programs and resources.

You will possess excellent written and verbal communication skills and demonstrate systems thinking capabilities.

You will have intermediate instructional design skills, including video production, e-learning, assessment creation, and classroom facilitation.

About Us

BOQ Group is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

We celebrate, value, and include people of all backgrounds, gender, and expressions, sexualities, cultures, bodies, and abilities.

We are committed to diversity and an inclusive workforce.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility

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