Technical Leadership and Team Development Specialist
5 days ago
Stryker Australia Pty Ltd is a leading global medical device company offering various career opportunities for ambitious individuals.
About the RoleWe are seeking a skilled Technical Leadership and Team Development Specialist to join our team in Australia. As an Associate Manager, you will play a crucial role in driving the success of our field service engineers across multiple states.
Key Responsibilities- Directly supervise frontline field service employees, providing guidance and support to deliver long-term strategy
- Engage, coach, and develop the team to ensure high technical competency and excellent customer experience
- Support and hold the team accountable, drive development, and foster a culture of excellence
- Set performance targets, monitor progress, and provide feedback to technicians
- Manage resources for adequate coverage and customer needs
- Maintain quality standards and documentation of service activities for internal and external reference
- People leadership experience managing remote field-based teams to success
- Excellent communication skills, with strong facilitation and conflict resolution abilities
- Able to handle tight deadlines and competing priorities
- Able to build strong relationships with stakeholders
- Accountable for business results
- Able to effectively drive business objectives through leadership and management of people
- Able to achieve efficiencies and drive systematic improvement processes
- Attractive remuneration package including health care, financial wellbeing, insurance benefits
- Ongoing training and opportunities for career progression
- Paid parental leave schemes
- Volunteer Days
- Part of one of Australia's Best Places to Work in 2020
- Access to employee benefits
- Access to our career and self-development program from day one
- Work with likeminded individuals who exceed targets and improve patient outcomes
$120,000 - $150,000 per annum + superannuation, based on experience and qualifications.
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