Technical Leadership and Team Development Specialist

5 days ago


Melbourne, Victoria, Australia Stryker Australia Pty Ltd Full time

Stryker Australia Pty Ltd is a leading global medical device company offering various career opportunities for ambitious individuals.

About the Role

We are seeking a skilled Technical Leadership and Team Development Specialist to join our team in Australia. As an Associate Manager, you will play a crucial role in driving the success of our field service engineers across multiple states.

Key Responsibilities
  • Directly supervise frontline field service employees, providing guidance and support to deliver long-term strategy
  • Engage, coach, and develop the team to ensure high technical competency and excellent customer experience
  • Support and hold the team accountable, drive development, and foster a culture of excellence
  • Set performance targets, monitor progress, and provide feedback to technicians
  • Manage resources for adequate coverage and customer needs
  • Maintain quality standards and documentation of service activities for internal and external reference
Requirements
  • People leadership experience managing remote field-based teams to success
  • Excellent communication skills, with strong facilitation and conflict resolution abilities
  • Able to handle tight deadlines and competing priorities
  • Able to build strong relationships with stakeholders
  • Accountable for business results
  • Able to effectively drive business objectives through leadership and management of people
  • Able to achieve efficiencies and drive systematic improvement processes
Benefits
  • Attractive remuneration package including health care, financial wellbeing, insurance benefits
  • Ongoing training and opportunities for career progression
  • Paid parental leave schemes
  • Volunteer Days
  • Part of one of Australia's Best Places to Work in 2020
  • Access to employee benefits
  • Access to our career and self-development program from day one
  • Work with likeminded individuals who exceed targets and improve patient outcomes
Compensation Package

$120,000 - $150,000 per annum + superannuation, based on experience and qualifications.



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