Hotel Operations Director

15 hours ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $120,000 - $150,000

Executive Leadership Opportunity

  • Oversee high-performing teams across multiple departments, driving operational efficiency and excellence.
  • Exemplify exceptional guest service and hospitality standards throughout the property.
  • Develop and implement strategic plans for revenue growth, cost control, and financial performance improvement.
  • Maximise room yield and revenue through rate management, market analysis, and competitive positioning.
  • Ensure quality, service, and profitability targets are met in food and beverage operations.
  • Foster a culture of continuous improvement in service delivery, operational efficiency, and team development.
  • Build strong relationships with local communities, tourism operators, and business stakeholders.
  • Maintain the property's presentation and standards through regular inspections and proactive asset management.
  • Cultivate a workplace culture of engagement, accountability, and high performance, focusing on talent development and retention.

About You:

  • Proven experience as a senior hotel leader, preferably in a multi-outlet or full-service property.
  • Strong commercial acumen, with expertise in managing rooms division and F&B operations.
  • Natural leadership skills, with excellent communication abilities and a capacity to build trust and respect across all levels.
  • A genuine passion for delivering exceptional guest experiences and a commitment to upholding high service standards.
  • Ability to drive change, improve systems, and implement strategic initiatives.

Opportunities and Benefits

  • Access to employee benefits and discounts on hotel accommodation/food & beverage.
  • Collaborative, values-driven workplace culture with passionate hospitality professionals.
  • Free on-site parking.
  • Ongoing training, mentoring, and leadership development support.
  • Career progression opportunities across 45+ venues.

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