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Medical Office Coordinator

1 month ago

North Sydney Council, Australia I-MED Full time

About this Role

Medical Office Coordinator Opportunity in North Sydney

We're seeking a dedicated and organized individual with a passion for delivering exceptional patient care to join our team at our North Sydney clinic located within the Mater Hospital. As a Medical Office Coordinator, you'll play a crucial role in ensuring smooth clinic operations and providing high-quality reception services.

The role is a full-time position working Monday to Friday, 7.5-hour shifts scheduled between core hours of 6:15am and 11pm, with weekend work on a rotating roster.

Responsibilities:
  • First Point of Contact: Be the welcoming face for patients at reception.
  • Appointment Management: Efficiently schedule appointments to maximize customer service and clinic efficiency.
  • Strong Relationships: Develop and maintain positive connections with patients, referrers, staff, and managers.
  • Patient Care: Provide excellent customer service and empathetic care to alleviate medical concerns.

Key Selection Criteria:

  • Previous Experience: Medical receptionist experience (highly desirable).
  • Multitasking Skills: Ability to handle multiple tasks and prioritize effectively.
  • Initiative: Demonstrated willingness to learn and take initiative.
  • Interpersonal Skills: Excellent communication and relationship-building abilities.
  • Team Player: Able to work autonomously and collaboratively.
  • Empathy: Patience and empathy in addressing patients' medical concerns.

I-MED Radiology Network's team of over 4,000 people are all connected by the vision - to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.