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Customer Service Representative Joondalup

2 months ago

Joondalup, Australia Transit Systems Group Full time
About the Role

We are seeking two permanent part-time Bus Service Officers to work at Joondalup and Eglinton Stations. The successful candidates will provide exceptional customer service, ensuring a safe and efficient experience for our passengers.

Main Responsibilities
  • Assist passengers with queries about services, transport connections, and ticketing.
  • Monitor and coordinate bus services to ensure a smooth and orderly operation.
  • Support drivers and ensure bus services connect with other Transperth services as per the approved timetable.
Requirements
  • Must have a reliable vehicle and a valid driver's license.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
About Swan Transit

Swan Transit is a leading public transport provider, innovating and delivering solutions that make travel easy, reliable, and convenient. We are part of the Kelsian Group, a global leader in land and marine transportation. Our team is passionate about making a difference in the community, and we are committed to providing meaningful employment opportunities.

How to Apply

Click APPLY and submit your application, including your resume and a cover letter explaining why you are the best fit for this role. We value diversity and inclusion and encourage applications from candidates with a range of backgrounds and experiences.