Service Team Lead

2 weeks ago


Royal Park, Australia Daikin Full time

About Us:

Daikin, a global leader in air conditioning, prides itself on its people-driven success. With a strong focus on innovation and teamwork, we foster an environment where employees can thrive and grow.

We are seeking an experienced Service Manager to lead our team in Royal Park, SA. This role offers a unique opportunity to develop and implement strategies that drive efficiency and quality in our service operations.

Key Responsibilities:

As a Service Manager, you will be responsible for:

  • Leading and managing a dynamic team of service technicians
  • Ensuring the service department meets set KPIs and operates efficiently
  • Collaborating with cross-functional teams to achieve business objectives
  • Handling customer complaints and building relationships

Requirements:

To succeed in this role, you will need:

  • At least 10 years' experience in the HVAC industry, with 5-7 years in management and 3-5 years in a technical role
  • A good understanding of quality issues and Australian standards
  • Strong technical and business acumen, as well as excellent communication skills
  • The ability to identify and implement continuous improvements to increase efficiency and quality

Compensation Package:

We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, plus additional benefits.

About the Role:

This is an exciting opportunity to join a successful company and take your career to the next level. If you have the skills, experience, and passion for delivering exceptional service, please apply now.



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