Cafe and Games Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $65,000
Customer Service Expert Wanted

We are seeking a highly motivated and customer-focused professional to excel in our cafe and games environment.

The ideal candidate will possess strong interpersonal skills, experience in retail and/or hospitality, and a passion for working with guests.

Key Responsibilities
  • Deliver exceptional customer service to all patrons in commercial units across the attractions.
  • Operate cafes and experiences across SEA LIFE Sydney Aquarium, WILD LIFE Sydney Zoo, and Madame Tussauds Sydney.
  • Maintain high standards of food safety and handling procedures at all times.
  • Ensure accurate product knowledge in each attraction unit to assist customers in making informed choices.
  • Adhere to Merlin Food Safety and Cash Handling policies.
Requirements
  • Valid RSA and WWCC certification is mandatory.
  • Previous experience in handling cash transactions and possessing strong numeracy skills.
  • Intermediate PC Skills and awareness of food safety regulations.
  • Ability to act as Area Warden (where applicable).
  • Energetic and flexible approach, with proven ability to problem solve and use initiative.

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