Customer Service Specialist

4 days ago


Australia beBeeCustomer Full time $90,000 - $120,000

About Us

We are seeking a Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for managing customer interactions and delivering exceptional service.

Key Responsibilities:

  • Manage and prioritize customer inquiries and issues, ensuring timely resolution.

  • Built strong relationships with customers and stakeholders through effective communication and collaboration.

  • Identify complex problems and develop innovative solutions to meet customer needs.

  • Take ownership and accountability for allocated customer cases and queries.

Requirements:

  • 3+ years of experience in a customer-facing role.
  • Proven ability to resolve complex customer issues.
  • Strong problem-solving skills and initiative to find creative solutions.
  • Excellent verbal and written communication skills.
  • Ability to build rapport and collaborate effectively with stakeholders.

We Offer:

  • A dynamic and supportive work environment.
  • Flexible working arrangements to balance work and personal life.
  • Ongoing training and development opportunities.
  • A range of employee benefits and perks.


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