
Public Injury and Property Risk Manager
1 week ago
This role is pivotal to the team's success, proactively supporting our claims philosophy and strategy, managing end-to-end personal injury and property liability claims.
Key responsibilities include:
- Pro-active and efficient management of the claims process, resulting in accurate completion and validation of claims
- Managing SA and WA Liability Claims
- Interpreting policy coverage and determining if coverage applies to claims submitted, escalating issues as needed
- Establishing and maintaining good client relationships with the insured, brokers, investigators, solicitors and the general public
- Ensuring compliance with relevant statutory guidelines and standards
- Initiation and completion of any recoveries from third parties
- Self-audit of claims files to ensure positive internal audits
- Response to enquiries in an accurate, timely, professional and courteous manner within Privacy guidelines
Requirements for this role include:
- Relevant experience in a similar role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High level of accuracy and attention to detail
Why Choose This Role?
The successful candidate will have the opportunity to manage complex liability claims efficiently and effectively, build and maintain strong relationships with clients, brokers and other stakeholders, and contribute to achieving business objectives.
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