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Audio-Visual Integration Specialist

2 weeks ago

Sydney, New South Wales, Australia Specsolutions Full time

About Us:

Specsolutions is a leading audio-visual solutions integrator with a rich history of delivering high-quality installations and services. We pride ourselves on our expertise, innovative approach, and commitment to turning our clients' aspirations into reality.

We are seeking an experienced AV Systems Technician to join our dynamic team. As an AV Systems Technician, you will provide hands-on support, system integration, and technical expertise for both modern and legacy AV systems. Your work will directly impact client satisfaction and the seamless operation of our award-winning projects.

Key Responsibilities:

  • Design and Implementation: Conceptualise and design innovative AV solutions for diverse environments such as classrooms, auditoriums, and specialised performance spaces.
  • System Schematics and Documentation: Develop detailed system schematics, layout drawings, and equipment lists using design software.
  • Troubleshooting and Maintenance: Provide prompt and effective troubleshooting and maintenance of AV systems at client sites.
  • System Integration and Programming: Assist with the design, configuration, commissioning, and programming of complex AV systems.
  • Naming and Technical Configuration: Set up and troubleshoot networking components including VLANs, IP addressing, and switch configurations to ensure optimal system performance.
  • Client Engagement: Conduct site visits, provide technical assessments, and manage client expectations through clear and proactive communication.
  • Process Improvement: Work closely with the team to refine our service ticket processes and implement proactive measures to reduce downtime and mitigate rush periods.

Required Skills and Qualifications:

  • Experience: At least 5 years' experience in AV integration or a closely related field within the industry.
  • Technical Expertise: Proven experience in system integration, audio processing, and technical troubleshooting, with familiarity in supporting both modern and legacy AV systems.
  • Naming Knowledge: Strong understanding of networking fundamentals, including VLANs, IP addressing, and switch configuration.
  • Communication: Excellent verbal and written communication skills, with the ability to engage confidently with clients and team members alike.
  • Problem-Solving: A proactive and analytical approach to diagnosing and resolving technical issues in a fast-paced, high-demand environment.
  • Team Player: Demonstrated ability to work effectively both independently and as part of a small, agile team.