Digital Insights Analyst
3 weeks ago
We are seeking a highly skilled Digital Insights Analyst to join our team at Myer. As a key member of our Digital Experience team, you will play a critical role in defining, developing, and driving features and initiatives that elevate the customer experience.
Your primary responsibility will be to collaborate with stakeholders to gather business requirements and share performance insights. You will also be responsible for translating business requirements into pre and post-feature analysis, creating comprehensive dashboards and reports, and conducting in-depth root cause analysis to identify areas for improvement.
In addition, you will define success metrics and monitor program metrics, assist with troubleshooting, testing, and validation of tracking setup in Google Tag Manager and Google Analytics, and maintain tag management and tracking documentation.
You will also provide analytical support to a range of teams, ensure data accuracy and ongoing maintenance, enhance end-to-end processes for the analytics area, and contribute to the maturity and readiness of our digital analytics capabilities and roadmap.
About YouTo be successful in this role, you will need to have a strong background in digital analytics, with experience in Google Analytics 360 and similar tools. You will also need to have a proven track record in supporting digital channels in a fast-paced eCommerce environment with strong customer focus and stakeholder management skills.
You will need to be able to transform raw data into actionable insights, have proficiency in data visualisation tools (Looker Studio, Microstrategy, Power BI or Tableau), and experience with web tracking technologies and implementation.
You will also need to have a demonstrated ability to work autonomously and proactively solve problems, be collaborative and able to engage with a diverse range of stakeholders, and have familiarity with data integration and data warehouse technologies.
BenefitsWe offer a range of benefits to our employees, including generous team member discounts on all Myer products, access to lifestyle leave and volunteer leave, a supportive leadership and team network, and career growth and succession opportunities across the business.
We welcome applications from people of diverse backgrounds and encourage candidates to ask for any adjustments that will support them to be their best through the recruitment process.
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