Customer Service Support Professional

1 day ago


Bateau Bay, New South Wales, Australia Bupa Full time
About Bupa Bateau Bay

We are a modern care home set in a coastal suburb of the Central Coast, NSW. Our dedicated team provides exceptional support to our residents.

Role Overview

This is an exciting opportunity to deliver effective support to our hospitality function within the care home, including catering, cleaning, and laundry services.

Main Responsibilities:
  • Maintain legislated workplace health and safety, quality, and hygiene standards
  • Complete required documentation and reporting
  • Respond to residents' queries and requests
  • Laundry duties include loading washers & dryers, sort linen, hang, fold, wrap or iron linen
  • Catering / food services duties include assisting with basic food prep, provide meals and snacks, clear dining areas, and dishwashing
  • Cleaning duties include general cleaning; mopping, vacuuming, and waste collection in the residents' rooms, bathrooms, communal, and living areas
Requirements:
  • Excellent communication and interpersonal skills
  • Cleaning or catering experience preferred but not essential
  • Flexible availability for a variety of shifts throughout the week
  • You will have an understanding of work health, safety, and hygiene practices and the ability to work unsupervised.
Compensation and Benefits

The estimated annual salary for this role is between $55,000 - $65,000 AUD, depending on experience and qualifications. We also offer a range of benefits, including opportunities for career growth and professional development.

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity, ethnicity, disability, sexual orientation, religion, or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying, and harassment.



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