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Account Management Specialist

2 weeks ago

Sydney, New South Wales, Australia American President Lines Full time

Are you a motivated and results-driven individual looking to take your career to the next level? We're seeking an experienced Account Management Specialist to join our team at American President Lines.

About the Role

The Key Account Coordinator plays a critical role in supporting our business growth by building and maintaining strong customer relationships.

Main Responsibilities:
  1. Develop and maintain positive relationships with customers through effective communication and issue resolution.
  2. Work collaboratively with internal stakeholders to ensure seamless execution of customer projects.
  3. Analyse data to identify trends and opportunities for growth, providing actionable insights to inform business decisions.
  4. Provide exceptional customer service, responding to inquiries and resolving issues in a timely manner.
What We're Looking For:
  • Proven track record of success in account management or a related field.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Proficiency in Microsoft Office applications, with the ability to learn new systems and technologies.

We're committed to creating a workplace culture that values diversity, equity, and inclusion.