
Dynamic Roster Coordinator
3 days ago
About the Role:
We are seeking a skilled Rostering Coordinator to join our team. The successful candidate will be responsible for scheduling a team of support workers to provide in-home care, managing roster changes with minimal disruption to clients and staff, and providing customer service with effective and positive communication.
Key Responsibilities:
- Scheduling a team of support workers to provide in-home care
- Managing roster changes with minimal disruption to clients and staff
- Providing customer service with effective and positive communication
- Quick response to fill emergency shifts
- Administration tasks and compliance
- Answering inquiries from customers and families
- Commitment to engage and align with our mission, motivation, and values
- Previous experience in rostering preferred
- Demonstrated ability to analyze and problem-solve with attention to detail
- Demonstrated experience in customer service
- Strong organizational abilities, including effective time management and ability to prioritize in a busy work environment
- Demonstrated ability to record, report, and maintain information
- Demonstrated ability to work independently and as part of a team
- Current and satisfactory NDIS Workers Screening Card and Blue Card
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.
How to Apply:
If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.
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