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Reporting and Analytics Manager

2 months ago


Melbourne, Victoria, Australia UniSuper Full time
About the Role

We are seeking a highly skilled and experienced Reporting and Analytics Manager to lead our Digital & CX team's Reporting & Analytics function. As a key member of our team, you will be responsible for overseeing the Centre of Excellence (COE) for analytics and reporting in the Marketing & Growth unit.

Key Responsibilities
  • Develop and Manage a Roadmap: Create and implement a comprehensive roadmap to uplift Reporting and Analytics capability, ensuring timely and high-quality delivery.
  • Drive Process Improvements: Actively drive a program to identify improvements to processes, systems, and tools for exploring, analysing, reporting, and visualising data and analytics.
  • Establish Performance Measures: Establish and report on performance measures and targets for acquisition, retention, and engagement.
  • Enable Attribution and Measurement: Enable attribution and measurement of the effectiveness and impact of interventions for acquisition, retention, and engagement initiatives.
About You

We are looking for a passionate and proven strategic leader with excellent stakeholder management and cross-functional collaboration skills. You will ideally have a strong background working in a digital data insights environment and possess the following qualifications and experience:

  • Degree Qualification: Degree qualified in Statistics, Economics, Mathematics, Data Science, or Computer Science.
  • Experience in Digital Product Analytics: Experience delivering digital product analytics initiatives leveraging techniques including Experimentation, A/B Testing, Propensity Modelling, Customer Lifetime Value Analysis & Behavioural Modelling.
  • Advanced Technical Skills: Advanced experience working with SQL, R, or Python to extract, manage, and manipulate complex data sets in preparation for analysis.
  • Proficiency in Data Analytics Tools: Advanced proficiency in data analytics, automated reporting, and dashboard development tools.
  • Experience in Digital Analytics Tools: Experience with digital analytics tools including Google Analytics, Tag Manager, and Looker Studio.
About UniSuper

We believe that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper's high-performance culture is supported by a range of benefits that demonstrates our commitment to ensuring our employees achieve their full potential, thrive, and grow their career with us. These include:

  • Personal Development Budget: A personal development budget of $1500 to support employees in their professional growth.
  • Mental, Physical, and Financial Well-being Initiatives: Mental, physical, and financial well-being initiatives.
  • Community and Culture Leave: 3 days 'Community and Culture' leave allowing you to celebrate and contribute to things that are important to you outside of work.
What We Offer

We value and celebrate diversity and inclusion in our workplace, where everybody can thrive. We believe that having a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members. We invite you to apply for the roles that suit your career aspirations, even if you don't meet all the requirements listed.