Senior Rehabilitation Specialist

2 days ago


Parramatta Park, Queensland, Australia Gallagher Full time

About Us

Gallagher is a leading provider of insurance and risk management services, with a strong commitment to delivering exceptional results for our clients.

We are currently seeking an experienced Case Manager to join our team in Sydney or Parramatta. This is a fantastic opportunity for a skilled professional to broaden their skillset and take the next step in their career.

Role Overview

The successful candidate will be responsible for providing case management support across a range of rehabilitation cases at various stages of their return to work journey. This will involve advising and supporting insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes for all parties.

You will also contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle, coaching and mentoring case managers, and collaborating with our additional Mental Health, Recovery, and RTW hubs.

Key Responsibilities

  • Provide case management support across a range of rehabilitation cases
  • Advising and supporting insured employers, injured employees, and other stakeholders
  • Contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle
  • Coach and mentor case managers and collaborate with our additional Mental Health, Recovery, and RTW hubs

Requirements

To be successful in this role, you will need:

  • Prior experience in case management within a Workers Compensation or insurer setting
  • Exceptional time management and organisational skills
  • A customer-focused approach with the ability to build trust and rapport
  • Highly developed communication skills, with the ability to engage at all levels of organisation
  • A strategic mindset and approach to work
  • A strong sense of team and collaboration, with the ability to coach and mentor others

What We Offer

Gallagher offers a competitive salary package, including a base salary of $120,000 - $150,000 per annum, plus superannuation and annual leave loading. You will also have access to ongoing education and development opportunities, as well as a structured career development pathway.

We offer a flexible and supportive work environment, with options for hybrid working and flexible hours. Our office is located in Sydney or Parramatta, making it easy to get to work from wherever you are in the city.



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