Senior Rehabilitation Specialist

6 days ago


Parramatta Park, Queensland, Australia Gallagher Full time

About Gallagher Bassett

We are a leading provider of workers' compensation solutions, dedicated to helping injured workers recover and return to work. Our team is passionate about delivering exceptional service and support to our clients and claimants.

Role Overview

We are seeking an experienced Case Manager to join our Sydney or Parramatta office. As a Senior Rehabilitation Specialist, you will play a critical role in supporting injured workers with mental health conditions and facilitating their recovery journey.

Key Responsibilities

  • Provide case management support to injured workers across various stages of their return-to-work journey;
  • Engage with insured employers, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes for all parties;
  • Contribute to excellent return-to-work outcomes and lead the end-to-end claims management life cycle;
  • Coach and mentor junior case managers and collaborate with our Mental Health, Recovery, and RTW hubs.

Requirements and Qualifications

To succeed in this role, you will need:

Previous experience in case management within a workers' compensation or insurer setting;Exceptional time management and organisational skills;A customer-focused approach with the ability to build trust and rapport;Highly developed communication skills with the ability to engage at all levels of organisation;A strategic mindset and approach to work;A strong sense of team and collaboration with the ability to coach and mentor others.

What We Offer

In addition to a competitive salary ($80,000 - $100,000 per annum), we offer:

A manageable caseload of 50-65 cases;Hybrid working arrangements, flexible hours, and a 9-day fortnight;A collaborative working environment with a friendly, flexible, and supportive culture;Opportunities for ongoing education and development with a structured career development pathway.

About You

This is a great opportunity for an experienced case manager looking to broaden their skillset or take the next step in their career. If you have a passion for delivering exceptional service and supporting injured workers, we encourage you to apply.



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