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Night Auditor
2 months ago
We are seeking a highly skilled and experienced Night Auditor to join our team at Accor. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front office during late night hours.
Key Responsibilities- Front Office Operations: Supervise and manage the front office operations during late night hours, ensuring that all procedures are followed and customer service standards are met.
- Guest Services: Provide exceptional guest services, including check-in, check-out, and room assignments, while maintaining a high level of customer satisfaction.
- Financial Management: Conduct nightly audits, reconcile financial transactions, and ensure accurate reporting and compliance with company policies and procedures.
- Security and Safety: Ensure the security and safety of hotel guests and employees, including monitoring of public areas and responding to any incidents or emergencies.
- Communication: Maintain effective communication with the reservations office, other departments, and management to ensure seamless operations and maximize yield.
- Experience: Previous experience in front office operations, preferably in a hotel or hospitality environment.
- Skills: Strong interpersonal and problem-solving skills, exceptional written and verbal communication skills, and ability to work independently and as part of a team.
- Certifications: First Aid certificate is highly desirable.
- Competitive Salary: A competitive salary and benefits package.
- Professional Development: Opportunities for professional development and growth within the company.
- Employee Benefits: Access to employee benefits, including discounted rates on accommodation and food and beverage at Accor properties worldwide.