Prestige Beauty Retail Leader

4 days ago


Brisbane, Queensland, Australia Sephora USA, Inc Full time
Company Overview:
Sephaora USA, Inc is a leading global beauty retailer that believes in empowering individuals to discover their unique beauty. We are part of the Global Louis Vuitton Moet Hennessey Group, one of the world's largest luxury goods conglomerates.

Job Description:
We are seeking an experienced and passionate Floor Manager to join our team at Sephora Pacific Fair store as Senior Beauty Advisor on a Full-Time basis. As a key member of our management team, you will support the Store Manager and Assistant Store Manager in leading the store team to deliver an exceptional client experience.

About the Role:
You will be responsible for being a role model to your team by showcasing the Sephora experience through embodying our DNA of delivering a curated, innovative prestige beauty experience. You will drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development. Additionally, you will utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team members.

Responsibilities:
- Be the role model to your team by showcasing the Sephora experience
- Drive a selling culture to exceed KPIs
- Utilize and interpret reporting data to support operational decisions
- Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team
- Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions

Requirements:
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting
- Hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed
- Passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand
- Drive for results with a history of exceeding sales targets and KPIs

Benefits:
- Gifted products throughout the year along with store discounts of up to 45% off
- Paid Parental Leave, Birthday Leave & Personal Leave
- Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance
- Discounted Gym memberships incl. Virgin Active & Fitness First + more
- Opportunities for personal development in ANZ through succession
- Opportunities across our global group of high-end luxury brands within LVMH

Culture:
We pride ourselves on maintaining a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.

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