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Rental Sales Representative

2 months ago

Williamtown, Australia Avis Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Rental Sales Agent. As the face of our brand, you will interact with customers at the rental counter, complete rental bookings, and respond to general customer inquiries.

Key Responsibilities
  • Establish customer car rental needs by actively listening and providing personalized solutions.
  • Review and recommend ABG's various add-ons and services to meet customer needs.
  • Communicate rental procedures and guidelines effectively to ensure a seamless customer experience.
  • Complete rental bookings in a timely, efficient, and accurate manner.
  • Provide exceptional customer service and respond to inquiries in a professional and courteous manner.
What We Offer
  • A competitive hourly rate of $32.25, plus loadings and commission incentives.
  • A comprehensive wellbeing program, including life insurance, discounted health insurance, and superannuation options.
  • Access to Perkbox, offering discounts and offers with hundreds of retailers and big brands.
  • Employee discounts on car rentals across Avis Budget Group.
  • An Employee Assistance Program (EAP) provided by Converge, offering 24/7 support for mental health and wellbeing.
  • Full training provided to help you achieve your goals and reach your potential.
Requirements
  • A full and valid driver's license.
  • Availability to work a rotational roster, including evenings, weekends, and public holidays.
  • Ability to work in a fast-paced environment while delivering exceptional customer service.
  • Previous experience in retail, hospitality, customer service, or similar roles.
  • Ability to follow procedures and adhere to company guidelines and standards.
  • Comfortable learning and using various computer systems to accurately input rental information.