Customer Service Representative

1 week ago

Williamtown, Australia HERTZ Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team._
- To continue our success in the future of car rental, we’re looking for customer focused, high performing Customer Service Representative to join our exceptional team and grow your career_
- **What are the Perks?**_
- _**Generous discounts on our brands**_
- _**Employee Car Sales Program**_
- _**Car Leasing Program**_
- _**On-site Airport Parking**_
- _**A focus on sustainability**_
- _**Targeted charity partnerships**_
- _**Key focus on wellbeing and safety**_
- _**WGEA Certified workplace**_

**About the Role?**

As a _Customer Service Representative, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Williamtown Store and you may be required to work at other NSW stores within reasonable travel distance. In this role you will;
- Ensure a positive customer experience by greeting and engaging customers
- Complete rental and return transactions efficiently and accurately
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Be involved in reservations of rental vehicles and associated requirements
- Work as part of a high performing team

**About You?**

To be successful in this position, our newest team member will have the following:

- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AU driver’s licence with the ability to drive automatic vehicles

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate & incentives**
- **Opportunities for career growth and development**
- **Full training and a company uniform**
- **A supportive team environment**
- **Leave loading & shift penalties applied to base hourly rates**
- **Employee Benefits and a motivating company culture**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Job Type**: Casual

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    4 weeks ago

    Williamtown, Australia Hertz Australia Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    4 days ago

    Williamtown, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    4 weeks ago

    Williamtown, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    21 hours ago

    Williamtown, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    2 weeks ago

    Williamtown, Australia Hertz Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia Hertz Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    2 weeks ago

    Williamtown, Australia Avis Budget Group Full time

    We are looking for help at our counters to serve our valued customers. This opportunity will be for a permanent, full-time role (working 38-hours per week) based at **Newcastle Airport**. - **Supportive, friendly, and caring culture**: - **Entry level role with training provided**: - **Large, stable international company with opportunity to move...

  • Return’s Customer Representative

    1 week ago

    Williamtown, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    2 weeks ago

    Williamtown, Australia Avis Budget Group Full time

    We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for a permanent, full-time role (working 38-hours per week) based at **Newcastle Airport **. - **Supportive, friendly, and caring culture** - **Entry level role with training provided** - **Large, stable...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia Avis Full time

    Description Immediately hiring We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment. Supportive, friendly, and caring culture ...

  • Customer Service Representative

    1 month ago

    Williamtown, Australia Avis Full time

    Description Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.  ...

  • Customer Service Representative

    3 weeks ago

    Williamtown, Australia Avis Full time

    Description Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.  ...

  • Vehicle Service Representative

    2 weeks ago

    Williamtown, Australia Avis Budget Group Full time

    **About the Role** As a Vehicle Service Agent you are a key component of our operations. This position is directly responsible for the cleaning of the interior and exterior of our vehicles to ensure they are in the best condition possible for our customers! **What **you’ll **do** - Prepare the interior and exterior of our vehicles which includes;...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia Avis Budget Group Full time

    Immediately hiring We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.About the RoleIn this role you will be the face of our...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia Avis Budget Group Full time

    Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment. **About the Role** In this role you will be the face...

  • Return Vehicle Representative

    3 weeks ago

    Williamtown, Australia Hertz Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Return Vehicle Representative

    1 week ago

    Williamtown, Australia Hertz Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Security Advisor

    1 week ago

    Williamtown, Australia Lockheed Martin Australia Full time

    NSW, Williamtown - Security - 15097BR **About us**: - The men and women of Lockheed Martin Australia are committed to helping build a stronger, more secure nation. We’re on a mission to make a difference in the world. Our culture of performance excellence, ethics, teamwork and inclusion is embedded in everything we do. - We offer diverse career...

  • Customer Service Ft Car Rentals

    2 weeks ago

    Williamtown, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a _**full-time **_Rental Sales Officer to join our _**Newcastle **_team. The position will be part of a rotating roster and includes working weekends. Car rental experience is not required; any applicant with a _**customer service **_or _**retail sales **_background should apply!_ - _Opportunity to earn incentives!_ -...

  • Customer Service Ft Car Rentals

    1 week ago

    Williamtown, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a _full-time _Rental Sales Officer to join our _Newcastle _team. The position will be part of a rotating roster and includes working weekends. Car rental experience is not required; any applicant with a _customer service _or _retail sales _background should apply_- _Opportunity to earn incentives_- _Career growth within...