Lead Driveway Operations Manager

4 weeks ago


Melbourne, Victoria, Australia AccorHotel Full time
Job Overview

Sofitel Melbourne on Collins, a renowned hotel group, is seeking an experienced shift leader to oversee the efficient operation of its driveway. The ideal candidate will possess strong organizational skills and excellent communication abilities.

Key Responsibilities:
  • Shift Preparation: Ensure each shift runs smoothly and efficiently by preparing teams, managing rosters, and coordinating guest movements.
  • Team Management: Supervise Porters and Night Porters during shifts, promoting a culture of excellence and teamwork.
  • Guest Experience: Assist with luggage and parking, maintaining high standards of customer satisfaction.
  • Operational Coordination: Oversee the overall driveway operation, driving efficiency and productivity.
Requirements

To succeed in this role, you will need:

  • Strong Work Ethic: Demonstrate a commitment to delivering exceptional results in a fast-paced environment.
  • Efficiency and Adaptability: Proven ability to work under pressure and adapt to changing circumstances.
  • Organizational Skills: Effective time management and prioritization skills to meet deadlines.
  • Communication Skills: Excellent interpersonal and verbal skills to engage with colleagues and guests.
  • Availability: Willingness to work morning, afternoon, and night shifts on a rotating basis.
  • Certifications: Hold a valid Full Driver's License.
Benefits

Sofitel Melbourne on Collins offers:

  • Competitive Salary: AU$60,000 - AU$70,000 per annum (dependent on experience), offering a salary range that reflects the demands of this critical role.
  • Career Development: Opportunities for growth within the hotel group and wider Accor network, empowering you to build a fulfilling career.
  • Central Location: Enjoy working in Melbourne's CBD, providing easy access to public transport and amenities.
  • Uniforms and Benefits: Receive laundered uniforms and participate in our employee benefits package, including worldwide travel perks at Accor Hotels.


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