Achieve Excellence in Retail Leadership

4 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $87,654 - $123,456
Job Title: Assistant Store Manager

A retail leader with a flair for excellence, you will drive customer satisfaction and team performance as an Assistant Store Manager.

This role is a key part of our store leadership team, responsible for leading, coaching, mentoring, developing, and inspiring a high-performing team to deliver exceptional customer experiences.

You will be the maestro behind our day-to-day operations, ensuring our store is always welcoming, well-organized, and bursting with positive energy.

As a champion of customer service, you will resolve customer enquiries with patience and empathy, leaving a lasting impression on our customers.

Additionally, you will assist with onboarding new team members by providing them with the tools and knowledge they need to surprise and delight our customers.

Key Responsibilities:
  • Lead, coach, mentor, develop, and inspire a team of individuals to achieve excellent customer service and sales results.
  • Ensure the store is always on point, welcoming, and well-organized.
  • Resolve customer enquiries with patience and empathy.
  • Assist with onboarding new team members.
What We're Looking For:
  • Experience in the retail environment, with innovative practices and excellent customer service skills.
  • Problem-solving ability, making thoughtful and well-informed decisions.
  • Results-driven and charismatic individual who thrives in a collaborative environment.
  • Ability to support team members to be the best version of themselves.
Benefits:
  • Competitive remuneration and employee discounts.
  • Embrace what matters most with a paid Connected Day each year.
  • Inclusive paid parental leave up to 14 weeks for primary caregivers.
  • Direct your own development with industry-focused micro-credentials.
  • Build meaningful connections through employee-led networks and diversity initiatives.
  • Put your wellbeing first with free access to counselling and support services.
  • Flexible working arrangements – talk to us about how this role can be flexible for you.
Diversity, Equity & Inclusion:

We value diversity and say 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with a disability, and individuals identifying as being part of the LGBTQIA+ community.

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