Store Operations Specialist

3 days ago

Brisbane, Queensland, Australia beBeeRetail Full time $80,000 - $120,000
Job Title: Assistant Store Manager

The role of Assistant Store Manager is a key position within our retail team, responsible for supporting the Store Manager in delivering exceptional customer experiences and driving business results.

As an Assistant Store Manager, you will be instrumental in ensuring the smooth operation of the store, from visual merchandising to inventory management. Your leadership skills will be crucial in motivating and guiding our sales team to achieve sales targets and deliver top-notch customer service.

Key Responsibilities:
  • Operational Support: Assist the Store Manager in overseeing daily store operations, including visual merchandising, inventory management, and stock control.
  • Sales Team Leadership: Lead and motivate the sales team to achieve sales targets, provide coaching and feedback, and support their professional development.
  • Customer Service: Deliver exceptional customer service, respond to customer complaints, and resolve issues promptly and fairly.
  • Problem-Solving: Anticipate and resolve problems that may impact customer satisfaction or store operations, using effective communication and problem-solving skills.
Requirements:
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on developing and improving individual performance.
  • Customer Service: Excellent customer service skills, with the ability to build rapport with customers and provide tailored solutions to meet their needs.
  • Communication: Effective verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Adaptability: Ability to adapt to changing priorities and circumstances, with a flexible approach to work and a willingness to go above and beyond.
Benefits:
  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible rostering and opportunities for career advancement.
  • Professional Development: Access to training and development programs, with opportunities to develop your skills and knowledge.
  • Recognition and Rewards: Receive recognition and rewards for outstanding performance, with opportunities to earn bonuses and other incentives.
  • Team Culture: Join a dynamic and supportive team culture, with a strong focus on collaboration, respect, and inclusivity.

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