ERP Project Training Officer

5 days ago

Albany, Western Australia City of Albany Full time
About the Role

We are seeking a skilled Training Officer to join our team at the City of Albany. As an ERP Project Training Officer, you will play a key role in ensuring the successful implementation of our new Enterprise Resource Planning (ERP) system.

Key Responsibilities
  • Develop and execute user training to ensure successful implementation of the ERP system
  • Support a team of nominated staff to complete user acceptance testing and deliver training throughout the project life cycle
  • Monitor and evaluate the training effectiveness and make improvements as needed
  • Act as the central point of user support during the project, responding to concerns and queries, collecting feedback, and refining the training programs
Requirements
  • Proven experience in designing and delivering training programs
  • Adept at creating high-quality training materials and developing comprehensive plans that meet deadlines and involve coordination with multiple stakeholders
  • Strong attention to detail, organisational skills, and the ability to build positive relationships
  • Excellent interpersonal skills, including the ability to adapt communication and teaching styles to different audiences
What We Offer
  • Flexibility in when and where you work to ensure a work-life balance
  • Superannuation co-contributions of up to $4,500 per financial year
  • Professional development opportunities, including training, memberships, and study assistance
  • Excellent leave entitlements, including annual leave loading and the ability to purchase up to an additional 8 weeks' annual leave per year
  • Employee health and wellness program and initiatives, including yearly flu vaccinations, skin checks, and health assessments
  • Access to our Employee Assistance Program (EAP) for you and your family
  • Discounted ALAC Memberships
  • Festive leave days
  • Volunteering support
  • Generous study assistance
  • Employee recognition program
  • Discounted Private Health Insurance
  • Novated Leasing (where applicable)
How to Apply

To be eligible for an interview, applicants must submit a separate document that clearly covers the selection criteria outlined in the Conditions and Selection Criteria Document.

For further assistance with the process, please contact People and Culture at or on.

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