Luxury Venue Booking Specialist

4 weeks ago


Mudgeeraba, Queensland, Australia The Star Entertainment Group Full time
Unlock Your Potential in Food & Beverage Operations

We are seeking a skilled Luxury Venue Booking Specialist to join our dynamic Food & Beverage team at The Star Gold Coast. As a key member of our operations, you will play a pivotal role in maximising bookings and delivering exceptional customer experiences.

About the Role:

  • We offer a competitive salary of $65,000 - $75,000 per annum, based on experience.
  • You will be responsible for processing restaurant reservations and group bookings using designated systems.
  • Booking Private Gaming Tables, Private Booths, Cabanas, and Packages will be a core part of your responsibilities.
  • Hosting clients for tailored site inspections, including making recommendations on menus, minimum spend requirements, theming, and AV options, is crucial to your success.
  • Ensuring thorough communication of all event information to relevant restaurants and departments is essential.
  • We are looking for a professional with excellent interpersonal, verbal, and written communication skills.
  • A thorough knowledge of The Star Gold Coast restaurants and property is necessary.
  • Familiarity with Opera is advantageous.
  • Flexible availability to suit business needs is required.

About You:

We value a friendly, professional attitude, high attention to detail, and knowledge of the property and current promotions and offers. Your role will be instrumental in shaping the success of our Food & Beverage operations at The Star.

What We Offer:

  • Friendly, supportive leadership
  • 30% staff discounts across our award-winning venues at all 3 of our world-class properties
  • Free meal on shift with a new menu every day
  • Career development, training, and courses via The Star Academy
  • Generous Paid Leave for primary and secondary carers
  • Excellent growth opportunities both personally and professionally
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous

Our Culture:

We strive to create a diverse, equitable, and inclusive workplace that fosters exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. Our Company values embody authenticity, Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.



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