Customer Success Team Lead

5 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $90,000
Job Description

We are seeking a skilled and experienced team leader to join our retail operations. As Customer Success Team Lead, you will play a vital role in driving sales growth, developing your team, and delivering exceptional customer experiences.


Key Responsibilities
  • Lead a dynamic team of retail professionals to achieve sales targets and provide top-notch customer service
  • Develop and implement strategies to drive business results, including managing inventory, optimizing store layouts, and analyzing sales data
  • Foster a positive and inclusive team culture, promoting collaboration and open communication among team members
  • Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance operational efficiency

Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven leadership experience in a fast-paced retail environment
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders
  • A bachelor's degree in business administration, marketing, or a related field

Benefits

We offer a competitive salary and benefits package, including:

  • Uncapped commissions based on individual performance
  • Generous incentive program for high-performing team leaders
  • Multilayered training and development programs to support career growth
  • Birthday day off, education allowance, and paid parental leave

About Us

We are a leading telecommunications provider dedicated to enhancing people's lives through innovative technology solutions. Our vision is to be the preferred partner for consumers and businesses alike, delivering exceptional customer experiences and driving business success.

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