Store Operations Manager

4 weeks ago

Marsden Park, Australia ASICS Full time

About Us

At ASICS, we pride ourselves on being the product experts, creating exceptional customer experiences and representing a high-performance culture and performance mindset where we're focused on accountability, fairness and celebrating personal success.

Our Vision

We aim to be the world's leading brand for sports enthusiasts by offering innovative products that inspire and enable people to push their limits. We strive to create a workplace culture that is inclusive, supportive and empowering, allowing our employees to grow and thrive in their careers.

The Role

We are seeking an experienced Store Operations Manager to join our team at Marsden Park. In this role, you will support our Store Managers in running the day-to-day operations of the store, lead and develop a team, and contribute to strategy to optimise sales, customer experience and store performance.

Key Responsibilities

  • Supporting Store Managers in managing store operations, including inventory management, visual merchandising and store maintenance
  • Leading and developing a high-performing team, providing coaching, mentoring and training to ensure they have the skills and knowledge needed to succeed
  • Contributing to the development and implementation of business strategies, including sales growth, customer engagement and store profitability
  • Analyzing sales data, identifying trends and opportunities, and making recommendations to improve store performance
  • Collaborating with cross-functional teams, including marketing, sales and logistics, to achieve business objectives

Requirements

  • Previous experience in a similar customer-facing role, preferably in retail or hospitality
  • Strong leadership and team management skills, with the ability to motivate and empower staff
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues and stakeholders
  • Proven analytical and problem-solving skills, with the ability to analyze data and make informed decisions
  • A passion for delivering exceptional customer service and ensuring high levels of customer satisfaction

Benefits

  • A competitive salary of $80,000 - $100,000 per annum, depending on experience
  • A generous benefits package, including 17.5% annual leave loading, paid parental leave and a range of other perks
  • Ongoing training and development opportunities, including leadership and management courses
  • A dynamic and supportive work environment, with regular feedback and coaching
  • The opportunity to work with a global brand that values innovation, excellence and customer satisfaction

How to Apply

If you are a motivated and experienced professional who is passionate about delivering exceptional customer service and driving business results, please submit your application today.

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