Night Operations Supervisor

2 days ago

Gold Coast, Queensland, Australia beBeeNight Full time $70,000 - $75,000

Night Operations Supervisor

Immerse yourself in a dynamic work environment where every night presents new opportunities. We're seeking an exceptional Night Operations Supervisor to oversee our resort's overnight experience, ensuring seamless operations and unparalleled guest satisfaction.

Key Responsibilities:

  • Conduct thorough audits of daily activities, reviewing financial transactions and preparing for the next day's arrivals.
  • Reconcile guest accounts, manage accounts receivable, and safeguard the resort's assets overnight.
  • Collaborate with the Night Manager to optimize nightly operations, addressing any issues or concerns that may arise.
  • Prepare and present pre-roll and morning reports, providing valuable insights into the previous night's performance.
  • Lead and motivate the Night Guest Services team, fostering a culture of excellence and ensuring nightly tasks are completed efficiently.
  • Welcome and train new team members, empowering them to succeed from their first shift.
  • Identify areas for improvement, implementing strategies to enhance the overall guest experience and drive business growth.

Requirements:

  • Proven experience in night auditing, front office supervision, or a related field.
  • Advanced certifications in First Aid and Resuscitation, as well as a current Responsible Service of Alcohol (RSA) certificate.
  • Excellent communication and leadership skills, with the ability to adapt to changing circumstances and priorities.
  • A passion for hospitality, attention to detail, and a calm, confident approach under pressure.

What We Offer:

  • A supportive and dynamic work environment that encourages growth and development.
  • The opportunity to make a real impact on our guests' experiences and contribute to the success of our resort.
  • Comprehensive training and development programs designed to enhance your skills and career prospects.
  • A competitive compensation package and benefits, recognizing your value and dedication.

About Us:

We're a vibrant and progressive organization committed to delivering exceptional service and creating unforgettable experiences for our guests. If you're a motivated and experienced professional looking for a new challenge, we invite you to join our team and be part of something special.

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