Retail Operations Manager

2 weeks ago


Kensington, Australia coles Full time

Overview

In the role of a Retail Leader, you will play a crucial part in shaping the customer experience and operational success of our store. Your contributions will be felt daily, impacting both small interactions and significant operational outcomes.

Position Summary

As a member of the Coles Group, Vintage Cellars has established itself as a premier destination for fine wines since 1951. Our team is dedicated to sharing our extensive knowledge of wines, beers, and spirits with our clientele, making it an exciting time to become part of our journey.

As a Retail Operations Manager, your primary responsibilities will include overseeing store presentation, managing inventory, developing team members, and enhancing customer satisfaction. You will work closely with the Store Manager to guide your team through effective coaching and support, ensuring continuous business growth and development.

Key Responsibilities
  • Maintain a safe and inviting atmosphere for both customers and staff.
  • Possess a solid understanding of wines, beers, and spirits to provide informed recommendations to customers.
  • Achieve business goals by focusing on key performance indicators and driving sales growth.
  • Oversee the administrative functions of the store, including payroll and stock management.
  • Ensure that store presentation standards are consistently upheld.
  • Hold a current accredited Responsible Service of Alcohol (RSA) qualification.
  • Be prepared to undergo a Police Check if selected, with the initial cost being your responsibility but reimbursed upon successful placement.

Take the next step in your career with us.



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