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L3 ANZ EUC Engineer
2 months ago
About Us
At Product and Technology, our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel.
Job Summary
We are seeking a highly skilled L3 ANZ EUC Engineer to join our Enterprise Technology Services (ETS) team. As a key member of our global technology team, you will be responsible for building and supporting services across our organization.
Key Responsibilities
- Ensure systems, solutions, and policies are thoroughly maintained and documented.
- Identify automation opportunities and implement accordingly.
- Analyze existing systems and operations and develop preventative maintenance strategies.
- Offer 3rd level support to implemented solutions.
- Work with vendors to resolve incidents when appropriate.
- Plan, schedule, and monitor work to meet time and quality targets.
- Facilitate collaboration between stakeholders who share common objectives.
- Select appropriately from applicable standards, methods, tools, and applications.
- Understand the importance of security of own work and the operation of the organization.
- Call out risks to the business as appropriate.
- Communicate complex information to a non-technical audience.
Requirements
- Minimum 2 years of experience in a similar role.
- End user computing experience.
- Industry or certification experience.
- Knowledge of Product and Technology systems an added advantage.
- IT degree desirable.
- Scripting and automation experience desirable.
What We Offer
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Employee Share Scheme through Equate Plus.
- Access to in-house financial and health services, internal 24/7 gym, and End-of-Trip Facility.
- Receive ongoing training and professional development.
- Hybrid working model.
- Closing the Gender Gap in Super Balances FCTG paid super contributions during parental leave & top-up payments when Flightie parents return to work for the first 2 years.
- Preference for internal progression through Brightness of Future.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Opportunity to attend global awards events.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun.
We Value You
Product and Technology is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
