Master Experience Maker

20 hours ago

Brisbane, Queensland, Australia beBeeFacilitator Full time $60,000 - $85,000

Immerse yourself in the world of entertainment and become a master facilitator of unforgettable experiences. Funlab is revolutionising socialising by crafting joyful moments, banter, and unforgettable memories for our guests.

Key Responsibilities
  • Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create long-lasting impressions.
  • Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience and go the extra mile to astound our guests.
  • Create WOW Spaces: Transform our venue into a vibrant hub of activity that exceeds expectations.
  • Support Your Team: Inspire and coach a high-energy team of customer service, bartender, and function host professionals to deliver exceptional results.
  • Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L management, forecasting, and more to ensure seamless operations.
  • Cultivate Culture: Build a collaborative, inclusive environment that makes coming to work an exciting prospect.
  • Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue.
What We're Looking For
  • A minimum of 1 year people management experience.
  • A valid RSA and Working with Children Check.
  • Availability to work nights and weekends.
  • An obsession with providing superior guest experiences.
  • Experience in driving revenues on shift.
  • Proactive, with a sense of urgency and a positive can-do attitude.
  • Excellent written and verbal communication skills.
  • Well-organised planner who works well under timeline pressures and tackling multiple priorities.
  • Capable problem-solver and thinking on your feet.
  • Proven ability to build and manage relationships with different stakeholders.
Why Join Us?
  • We offer a workplace that's kind, safe, and inclusive, where you can be yourself, grow, and have a blast while doing it.
  • Opportunities to learn, develop, and amplify your skills are always within reach.

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