Retail Operations Manager

1 month ago


Werribee, Victoria, Australia Singtel Full time

Challenge yourself. Change the game.

At Optus, we are driven by a passion for innovation and customer satisfaction.

We seek an exceptional Retail Operations Manager to join our team and contribute to delivering outstanding retail experiences.

About the Role:

  • Squad Leadership: Inspire and motivate a high-performing team of sales professionals to achieve business objectives.
  • Retail Expertise: Oversee day-to-day store operations, ensuring seamless execution of sales strategies and excellent customer service.
  • Customer Delight: Resolve customer inquiries with empathy and professionalism, fostering long-term relationships.
  • Training and Development: Provide guidance and support to new team members, empowering them to deliver exceptional results.

Your Profile:

  • You possess extensive experience in retail management, with a proven track record of driving sales growth and improving customer satisfaction.
  • You excel in leading high-performing teams, with a talent for coaching and mentoring individuals to achieve their best.
  • You are a problem-solving expert, with the ability to make informed decisions that drive business results.
  • You thrive in a fast-paced environment, with a strong focus on collaboration and teamwork.

Benefits:

  • Competitive remuneration package, including a salary range of $80,000 - $100,000 per annum, plus benefits such as discounts on Optus products and services.
  • Access to professional development opportunities, training, and mentoring programs.
  • A comprehensive employee network, including Express Yourself, Yarn, and Elevate, which supports diversity, inclusion, and employee well-being.
  • A flexible working arrangement policy, allowing you to balance work and personal life.


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