Retail Operations Manager
1 month ago
Challenge yourself. Change the game.
At Optus, we are driven by a passion for innovation and customer satisfaction.
We seek an exceptional Retail Operations Manager to join our team and contribute to delivering outstanding retail experiences.
About the Role:
- Squad Leadership: Inspire and motivate a high-performing team of sales professionals to achieve business objectives.
- Retail Expertise: Oversee day-to-day store operations, ensuring seamless execution of sales strategies and excellent customer service.
- Customer Delight: Resolve customer inquiries with empathy and professionalism, fostering long-term relationships.
- Training and Development: Provide guidance and support to new team members, empowering them to deliver exceptional results.
Your Profile:
- You possess extensive experience in retail management, with a proven track record of driving sales growth and improving customer satisfaction.
- You excel in leading high-performing teams, with a talent for coaching and mentoring individuals to achieve their best.
- You are a problem-solving expert, with the ability to make informed decisions that drive business results.
- You thrive in a fast-paced environment, with a strong focus on collaboration and teamwork.
Benefits:
- Competitive remuneration package, including a salary range of $80,000 - $100,000 per annum, plus benefits such as discounts on Optus products and services.
- Access to professional development opportunities, training, and mentoring programs.
- A comprehensive employee network, including Express Yourself, Yarn, and Elevate, which supports diversity, inclusion, and employee well-being.
- A flexible working arrangement policy, allowing you to balance work and personal life.
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