Customer Service Representative

2 weeks ago


Tweed Heads, New South Wales, Australia beBeeService Part time
Job Summary

We are seeking a motivated and enthusiastic individual to join our frontline team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and creating a positive experience for our customers.

About the Role

This is an excellent opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. As a Customer Service Representative, you will be working closely with our customers, responding to their queries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities
  • Deliver exceptional customer service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
  • Operate point of sale and monitor fuel/stock deliveries: Accurately process transactions, manage stock levels, and maintain a clean and organized workspace.
  • Maintain a safe working environment: Ensure compliance with health and safety procedures, report any incidents or hazards, and contribute to a safe and healthy work environment.
Requirements

To be successful in this role, you will need:

  • Previous retail and customer service experience: A proven track record of delivering exceptional customer service in a fast-paced retail environment.
  • Excellent communication skills: The ability to communicate effectively with customers, colleagues, and management.
  • A confident attitude and energetic approach: A positive attitude, enthusiasm, and a willingness to learn and take on new challenges.
Benefits

As a valued member of our team, you will enjoy:

  • Competitive pay rate + bonus: A competitive salary package, including bonuses for outstanding performance.
  • Access to employee well-being programs: Access to confidential counseling services, flu vouchers, and other well-being initiatives to support your physical and mental health.
  • Opportunities for career growth: Opportunities to develop your skills and advance your career within our expanding national network.
What We Offer

We offer a supportive and inclusive work environment, where you can grow and develop your skills. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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