Customer Service Representative
2 weeks ago
We are seeking a motivated and enthusiastic individual to join our frontline team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and creating a positive experience for our customers.
About the RoleThis is an excellent opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. As a Customer Service Representative, you will be working closely with our customers, responding to their queries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities- Deliver exceptional customer service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
- Operate point of sale and monitor fuel/stock deliveries: Accurately process transactions, manage stock levels, and maintain a clean and organized workspace.
- Maintain a safe working environment: Ensure compliance with health and safety procedures, report any incidents or hazards, and contribute to a safe and healthy work environment.
To be successful in this role, you will need:
- Previous retail and customer service experience: A proven track record of delivering exceptional customer service in a fast-paced retail environment.
- Excellent communication skills: The ability to communicate effectively with customers, colleagues, and management.
- A confident attitude and energetic approach: A positive attitude, enthusiasm, and a willingness to learn and take on new challenges.
As a valued member of our team, you will enjoy:
- Competitive pay rate + bonus: A competitive salary package, including bonuses for outstanding performance.
- Access to employee well-being programs: Access to confidential counseling services, flu vouchers, and other well-being initiatives to support your physical and mental health.
- Opportunities for career growth: Opportunities to develop your skills and advance your career within our expanding national network.
We offer a supportive and inclusive work environment, where you can grow and develop your skills. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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