Retail: Customer Service

3 weeks ago

Tweed Heads, New South Wales, Australia Telstra Full time

Employment Type: Permanent

Closing Date: 10 Jan 2025 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach, you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

Benefits

When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs
  • There's more Benefits Your Way - Telstra
We're hiring.

Locations: we are currently hiring across:

  • Burleigh Heads
  • Coomera
  • Elanora
  • Helensvale
  • Pacific Fair
  • Robina
  • Runaway Bay
  • Tweed City
    • Casual, Part-Time, and Full-Time roles available
    • Store hours vary – search your store
    Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Hit Apply now

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

#J-18808-Ljbffr

  • Customer Service Ambassador

    18 hours ago

    Tweed Heads, New South Wales, Australia beBeeEmpowerment Full time $28 - $35

    Role OverviewWe are looking for an enthusiastic casual team member to join our team in a retail environment.This is a flexible position requiring the ability to work day and night shifts, as well as weekends across a Monday to Sunday roster.A passion for customer service and the ability to create memorable experiences for customers.ResponsibilitiesProvide...

  • Retail Customer Service Representative

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeCustomerService Full time

    We're seeking enthusiastic team members to deliver exceptional customer service and create memorable experiences for our customers.Deliver brilliant customer service, promote products and in-store deals, operate point of sale systems, assist with fuel and stock deliveries, maintain a safe working environment, and ensure effective merchandising and stock...

  • Part Time Customer Service

    5 days ago

    Tweed Heads, New South Wales, Australia Telstra Part time

    Employment TypePermanentClosing Date2 Aug 2025 11:59pm Job TitlePart Time Customer Service & Sales Consultant TWEED CITYJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Part Time Customer Service

    5 days ago

    Tweed Heads, New South Wales, Australia Telstra Part time

    This is a Part Time Customer Service & Sales Consultant TWEED CITY role with Telstra based in Tweed Heads, NSW, AU -- Telstra --Role Seniority - juniorMore about the Part Time Customer Service & Sales Consultant TWEED CITY role at TelstraEmployment TypePermanentClosing Date2 Aug 2025 11:59pmJob TitlePart Time Customer Service & Sales Consultant TWEED...

  • Assistant Store Manager

    4 weeks ago

    Tweed Heads, New South Wales, Australia Retail FX Full time

    Assistant Store Manager - Homeware - TweedJoin or sign in to find your next jobJoin to apply for the Assistant Store Manager - Homeware - Tweed role at Retail FXAssistant Store Manager - Homeware - Tweed3 days ago Be among the first 25 applicantsJoin to apply for the Assistant Store Manager - Homeware - Tweed role at Retail FXGenerous base salary $64k+ super...

  • Assistant Store Manager

    1 week ago

    Tweed Heads, New South Wales, Australia Retail FX Full time

    Assistant Store Manager - Homeware - TweedJoin or sign in to find your next jobJoin to apply for the Assistant Store Manager - Homeware - Tweed role at Retail FXAssistant Store Manager - Homeware - Tweed2 days ago Be among the first 25 applicantsJoin to apply for the Assistant Store Manager - Homeware - Tweed role at Retail FXGet AI-powered advice on this...

  • Customer Service

    7 days ago

    Tweed Heads, New South Wales, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

    1. Join a leading provider of diagnostic pathology services in Australia, committed to excellence in patient care and quality testing.2. Enjoy a dynamic, patient focused career with incredible benefits and moreAre you passionate about healthcare and eager to make a meaningful impact? Sullivan Nicolaides Pathology is seeking a dedicated Pathology Specimen...

  • Retail Sales Assistant

    7 days ago

    Tweed Heads, New South Wales, Australia CONNOR Full time

    CONNOR Retail Sales Assistant - Tweed Heads, NSWCN-123 CONNOR TWEED HEADS, SHOP 116/117 TWEED CITY S/CTR, TWEED HEADS SOUTH NSW, New South Wales, Australia Req #531Tuesday, 24 June 2025Join the Connor Crew and Elevate Your Retail CareerConnor is on a thrilling growth journey, expanding with 200 stores across Australia and New Zealand If you're ready for an...

  • Retail Team Member

    5 days ago

    Tweed Heads, New South Wales, Australia JB Hi-Fi Full time

    Join or sign in to find your next jobJoin to apply for the Retail Team Member role at JB Hi-Fi2 weeks ago Be among the first 25 applicantsJoin to apply for the Retail Team Member role at JB Hi-FiCompany DescriptionAt JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and...

  • Casual Customer Service and Sales Assistant Tweed Heads NSW

    1 week ago

    Tweed Heads, New South Wales, Australia Beacon Lighting Full time

    Casual Customer Service and Sales Assistant Tweed Heads NSWJoin to apply for the Casual Customer Service and Sales Assistant Tweed Heads NSW role at Beacon LightingContinue with Google Continue with GoogleCasual Customer Service and Sales Assistant Tweed Heads NSW3 days ago Be among the first 25 applicantsJoin to apply for the Casual Customer Service and...