ICT Training Specialist

1 month ago

Brisbane, Queensland, Australia Hudson Australia Full time
Job Title: ICT Training Lead

We are seeking a highly skilled and experienced ICT Training Lead to join our team at Hudson Australia. As a key member of our organization, you will be responsible for delivering training programs that support the Service Modernisation Program.

About the Role

The ICT Training Lead will report directly to the Program Director - Change & Engagement and will be responsible for the delivery of the SMP Training Strategy, initiative Training Plans, Training Needs Analysis, training and logistics.

Key Responsibilities
  • Develop, influence and manage relationships with and between internal and external stakeholders, identifying cross-government synergies and opportunities for collaboration in delivery of training outcomes.
  • Define the Training Strategy for the program to establish a standardised mechanism for training all initiative cohorts.
  • Lead, manage and execute training plans across the service modernisation program and transformation projects, in order to embed change across internal staff and external public-facing customer cohorts.
  • Conduct training needs assessments across multiple cross-functional areas (internal and external stakeholders), collaborating with all levels and analysing training requirements.
  • Determine gaps in knowledge and prioritise training needs in alignment with program objectives.
  • Adapt training approaches to cater for diverse learning styles and program changes.
  • Continuously seek to improve training programs and delivery methods.
  • Liaise with external vendors and internal team members, and leaders to ensure effective training is facilitated and prioritised.
  • Manage the scheduling and logistics for training across the program and its transformation projects.
  • Develop assessment criteria and mechanisms to support the effectiveness of each learning session and mechanism for continuous improvement.
  • Document training reports or deep dive training presentations for the Executive.
Requirements
  • 3-5 years experience as a Training Manager or Lead in digital transformation programs.

This is an exciting opportunity to join a dynamic team and contribute to the success of our Service Modernisation Program. If you are a motivated and experienced ICT Training Lead, we encourage you to apply.

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