Strategic Business Insights Director

2 weeks ago


Sydney, New South Wales, Australia Takeda Full time

About the Role

We are looking for a seasoned Business Insights Lead to join our team at Takeda, a patient-focused company dedicated to transforming patient care through innovative pharmaceuticals and support programs.

Key Responsibilities

  • Develop and lead a high-performing team of Business Insight Managers, fostering their career growth and professional development.
  • Elevate our Customer Facing Excellence strategy, processes, and governance, driving business growth and customer satisfaction.
  • Collaborate with the Data, Digital & Technology team to implement effective omnichannel and digital customer-facing strategies, ensuring seamless customer experiences.
  • Design and execute data-driven strategies, actionable insights, KPI creation, and measurements to inform business decisions.
  • Lead cross-functional projects, driving business outcomes and operational efficiency.

Requirements

  • Minimum 10 years of experience in insights, analytics, marketing, and forecasting.
  • At least 3 years of experience in leading high-performing teams, building capabilities, and developing talent.
  • Advanced strategy toolkit, including structured problem-solving, storytelling, change leadership, and project management.
  • Comprehensive understanding of cross-functional customer-facing strategies and execution.
  • Strong stakeholder skills, with the ability to act as a strategic thought partner.
  • Ongoing investment in digital literacy and dexterity.
  • Bachelor's degree in a quantitative or business field; an MBA is highly desirable.

About Takeda

Takeda is committed to fostering a diverse and inclusive workplace, where everyone can contribute and grow. We value our employees' unique attributes and provide a supportive environment that encourages collaboration, innovation, and excellence.



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