Strategic Business Insights Director
2 weeks ago
About the Role
We are looking for a seasoned Business Insights Lead to join our team at Takeda, a patient-focused company dedicated to transforming patient care through innovative pharmaceuticals and support programs.
Key Responsibilities
- Develop and lead a high-performing team of Business Insight Managers, fostering their career growth and professional development.
- Elevate our Customer Facing Excellence strategy, processes, and governance, driving business growth and customer satisfaction.
- Collaborate with the Data, Digital & Technology team to implement effective omnichannel and digital customer-facing strategies, ensuring seamless customer experiences.
- Design and execute data-driven strategies, actionable insights, KPI creation, and measurements to inform business decisions.
- Lead cross-functional projects, driving business outcomes and operational efficiency.
Requirements
- Minimum 10 years of experience in insights, analytics, marketing, and forecasting.
- At least 3 years of experience in leading high-performing teams, building capabilities, and developing talent.
- Advanced strategy toolkit, including structured problem-solving, storytelling, change leadership, and project management.
- Comprehensive understanding of cross-functional customer-facing strategies and execution.
- Strong stakeholder skills, with the ability to act as a strategic thought partner.
- Ongoing investment in digital literacy and dexterity.
- Bachelor's degree in a quantitative or business field; an MBA is highly desirable.
About Takeda
Takeda is committed to fostering a diverse and inclusive workplace, where everyone can contribute and grow. We value our employees' unique attributes and provide a supportive environment that encourages collaboration, innovation, and excellence.
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