Senior Operational Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeOperational Full time $129,914 - $202,139

Job Role Overview

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This leadership position is responsible for driving strategic initiatives, improving operational efficiency, and enhancing customer service experience.

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Key responsibilities include defining priorities, leading large-scale projects, acting as a liaison with global leadership, mentoring team leads, and driving process improvements through data-led decisions.

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The ideal candidate will have experience in senior Customer Service or Operations leadership roles, with a track record of optimizing workflows, processes, and service delivery models. They should be able to think strategically, analyze data, and make informed decisions.

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Benefits

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Working in this role offers a range of benefits, including equity packages, inclusive parental leave policy, annual Vibe & Thrive allowance, and flexible leave options.

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What We Offer

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As a leader in the User Voice Supergroup, you will be part of a dynamic team that champions user happiness and elevates experience. You will work towards achieving crazy big goals, while experiencing moments of magic, connection, and fun.

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Other Stuff To Know

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We make hiring decisions based on your experience, skills, and passion. Please share your pronouns and any accessibility needs when applying.

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